Customer Service Posts

Homeowners: Don’t get duped!

February 3rd, 2016

Read these tips on how to choose a contractor and protect your money.   Homeowners should be very careful before choosing a heating and cooling contractor for their home. There are huge differences in quality and professionalism throughout the industry. The “best” contractors will typically be members of one or more professional contractor associations. You […]

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100% Satisfaction Guarantee, Comfort, Comfy Home, Customer Service, Do it Right Radiant, High Efficiency Systems, Home Improvement, Home Performance Assessment, Repair or Replace

Do you know your home? Really?

December 2nd, 2015

A little bit of useful knowledge can go a long way for homeowners. The average suburban family home has become a much more complicated and sophisticate system than ever before! Long gone are the days of wood-burning stoves and cracking a window open to feel the cool summer breeze. Today’s home commonly has forced-air ductwork, […]

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Blower Door, Blower Door Testing, Customer Service, diagnostics, Duct Analysis, Energy Efficiency, Home Improvement, Insulation, Whole House Fans, Windows

HVAC Helper – A Glossary for Homeowners

March 9th, 2015

HVAC HELPER A glossary for homeowners or business-owners thinking about heating, air conditioning, and home performance AFUE (Annual Fuel Utilization Efficiency) – AFUE is the rated efficiency of a combustion furnace. For example, a 95% AFUE model loses 5% of its produced heat up the chimney. In other words, $1 of fuel combusted in an […]

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Comfort, Customer Service, DIY, Duct Problems, Ductless Heat Pumps, easy, Energy Efficiency, Furnace Replacement, glossary, Healthy Home

Heating Emergency or Scheduled Upgrade – 5 Things to Expect from Your HVAC Comapny

December 3rd, 2014

Recently my Facebook feed has been full of posts beginning “We woke up to a 50 degree (or thereabouts) house! What a time to be left in the lurch!” Murphy’s law says that many families will experience heating problems on the coldest days of the year. However unfair this may seem, I’ve found myself commenting that not all […]

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100% Satisfaction Guarantee, Carrier, Climate, Comfy Home, Customer Service, Furnace, Home Performance